Customer Testimonials

We’re proud of the feedback we receive from customers. It is a result of our dedication to excellence on every job we do, regardless of the size. We treat your home like it was ours, and we recommend solutions and service that are ideal for your specific needs. Please read the reviews below, or  go to Google  read our company reviews!

 

Greg,
I just wanted to drop you a line telling you what a great job the two young guys did installing the upstairs AC on Monday. The guys were super nice and very knowledgeable about what they were doing.
Long day for them…10 to about 6 PM.
Great Job … thanks!
Bob Hahnemann

I truly appreciate you doing this for me and your quick service. I am so glad the A/C is now there and working to help Marie breathe better and be more comfortable in her condition.

Thank you very much,
Alicemae B.

This is just to let you know that I highly recommend Action Heating & Air Conditioning for your clients a/c and heating needs. In fact, the Action Air team were very professional, knowledgeable, experienced, courteous, friendly, and very responsive to my needs, Furthermore, they offer very competitive prices on their systems.

Please see the attached photos of the Mitsubishi mini-split system they installed in our sunroom. As you can see, no holes were made through the kneewall because the tubing was placed behind the sheet rock. Without hesitation, I would definitely recommend a Mitsubishi mini-split system for a sunroom and/or home.

Regards,

– Frank Infante

Action has been superb with this job. They were very clear and informative about these systems, and about what we wanted and what his company could and would do to accomplish it. This job entailed a new location for the new more efficient heat pump, as well as a lot of rehab on the ductwork in the attic. The team was efficient and professional, very helpful and informative. The customer service is great. A small problem at 2:30pm, and a team arrived before 4:00pm to see to our needs. Action has gone the extra mile for us, and we highly recommend this company.

– Robert Gordon

Let’s by pass all the fluff. As a General Contractor, I have worked with many sub-contractors in my 40+ years. Action Air gets the job done on time, on budget and the best part, the crews are really perfectionists. I watched them on my last installation and it was superb! They pick up their mess and are very knowledgeable and pleasant and answer all the questions I ask without being offended. They go the extra mile and a half to please the customer and this is what we lack in Service Companies today. All the other companies want to do is slop it in and collect the money. No Professionalism. On my commercial Building when servicing my 6 units, each and every time they don’t leave without it being correct. In fact, another contractor, that I will not mention, which I will not allow on my property, told me I needed to have a new unit at the cost of $1,500.00. I called Action Air for a second opinion, not telling them that I had someone else inspect the unit, and all I needed was to fix the leak. Action Heating and Air is Number One in my book! They now handle my house and rentals all over. Thanks to the Action Air Crew, a really great job on the Mini-Split Installation! (Home Office) Richard Ayoub Saint Augustine Beach, FL

– Richard Ayoub

Action did a great job on my A/C system. It feels like I had a new Air Conditioner installed! I’ve been having a problem low air flow in my system and it has not been putting out as much air volume as it used to. I’ve taken my system apart and cleaned my coil myself a few times and it has made little difference. I had a feeling that the coil was partially clogged and I was unable to clean it thoroughly. Jake from Action confirmed my feeling. My coil was very clogged up in the middle. They pulled my coil out of my system and cleaned it, then reinstalled it. He warned me that as old as the system is(10 years) you risk having a leak when you disconnect the coil and reinstall it, but he was very careful with it and did a great job. No leaks in connections and now my system feels like it blows 3 times or more the volume it did before. My AC could never catch up before. Now it actually cools to whatever temperature I set it at. This is a top notch business and I wouldn’t go anywhere else. Highly Recommended!

– Jacob Dean

Action Air is an outstanding example of professional customer service excellence. I initially called them to quote on upgrading to a new heatpump, air handler and internet enabled thermostat controller. The General Manager, arrived on time and had already pulled the house specs from the County records so that he could do a full heat load calculation to determine exactly what size of system was required. He physically inspected all the ductwork for integrity, examined the 16 year old existing Trane system and indicated that it was fully operational and although old, need not be replaced, and listened to our requirement for remote control access to the thermostat when we are not home for extended periods. We opted to put in a new Trane system (XR15 heatpump, Hyperion XL TAM7 air handler, and Prestige Thermostat Control) for better efficiency and lower risk of failure vs the old system. Attention to detail, follow-through on commitments and a desire to put in the right system earned them our business. Installation was transparent. The lead system engineer, Aaron, arrived on time with all necessary equipment, components and help. He explained what the process would involve and then executed the plan. At the end of the day, other than a new system running quietly in place, you would never know anyone had been at the house. There was no debris of any kind, the old system was hauled away and all instructions/warranty information was handed over in a clean Action Air folder after a brief operating tutorial. I would recommend Action Air for any HVAC requirement and I would not hesitate to provide them my personal reference. They are professional, trustworthy, friendly, knowledgeable and extremely pleasant to deal with. Thanks guys.

– Ryan Stark

The Action team turned what I anticipated to be a dreadful experience into a delightful one. It started with the salesman who was kind enough to change his schedule in order to give us a quote for replacing one of four central units in our home. After meeting with Action Air I was sold and cancelled all of the other appointments for quotes. The installation team, Paul and Mitchell, showed up right on time as promised. They were professional in every respect and completed the installation in less time than estimated. They also included a years maintenance on the other central units. Another technician, Aaron, completed that task with the utmost professionalism. Also, all three technicians were kind enough to answer my many questions throughout the day. It’s great to know that a business like Action Heating and Air Conditioning exists.

– Ron Tompkins

Recently,the team at Action installed a geothermal system in my home. The entire process was extremely professional, from the initial proposal through to completion. I found Mike, as well as their field technicians to be very knowledgeable, courteous, and professional. The subsequent annual routine maintenance of the equipment is done with the same level of care. I have since asked them to install a new system in another property of mine and the experience was great, as expected! In my experience, it is rare to find this consistent level of service and quality. I highly recommend Action!

– Paul Franza

During a recent remodel of my 100 year old home the staff of Action Heating and Air installed 2 units and all of the necessary duct work and wiring. They did a wonderful job. My home and my yard were kept neat and clean. The service contracts for the units have been wonderful. Each time a service tech comes I receive a full service and a complete explanation. I have and will continue to recommend Action Heating and Air Conditioning to my friends and neighbors. Thanks to all of you for making this process so much easier for me.

– Patty McAnnally

The entire team worked seamlessly to meet our needs. There was never a question about how much effort or number of visits were required to install and resolve issues. Even though we were out of town much of the time, frequent visits were made to insure that everything was functioning properly. Their business model starts with a culture of integrity and ethics, backed up with experirnce, knowledge, dependable scheduling, hard work by the whole team and no price surprises. Having worked with contractors for many years, I rate Action at the top. If anyone wants a personal confirmation, please use me as a referral.

– Joe & Judi Taylor

Over the Memorial Day holiday weekend, we had problems with a heating & Air unit in a separate mother-in-law suite on our property. Service Technician ED came to our rescue not once, not twice, but three times (Saturday, Sunday, & Monday) until the problem was finally fully resolved. He was prompt, courteous & helpful, and maintained his professional demeanor throughout what I am sure was a trying experience for him also. Action Heating & A/C did not do the original installation on the unit in question, but Ed was knowledgeable about troubleshooting the problems until they were all rectified. We are most impressed with his work & his diligent efforts on our behalf. We just wanted to make sure his fine efforts were recognized. Thank you for the opportunity to offer this testimonial.

– Jean & Tom Penny, St Augustine

I was very, very pleased with your salesman. He was the reason I picked Action Heating & A/C out of 5 companies. I would definitely refer you to my friends and family.

– Mr Chin

Our system is now working great! So glad we decided to replace our old system! We would definitely refer Action Heating & A/C to our friends and family who need HVAC service.

– The Hill Family

The workmen tackled the job with efficiency and good humor. They were as least intrusive as possible, and cleaned up after themselves, which I truly appreciate. Thank you,

– Lynn Walton